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Tony Kenney
Aug 303 min read
We Need a (Little) Recession
We need a (little) recession to catch our collective breath and consider the bigger picture. What is the vision for your business?
Gary Hughes
Apr 4, 20233 min read
Service Tech or Trusted Advisor
How does one become a trusted, professional technical service advisor? In primary school, children are asked the question, “What do you...
Jonathan Clark
Nov 25, 20224 min read
Building Effective Teams
As one of our clients recently said to me, “Service is a team sport, not an individual sport!” Never was a truer set of words spoken. The...
Tony Kenney
Jan 7, 20222 min read
NEW YEAR, New Idea
A mantra that I’ve repeated in several blogs now: We can’t work in 2022 like we did in 2019. So...we are launching a new product.
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